All your questions answered!
FAQs
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We offer a wide range of hair services, including haircuts , hair styling, hair colouring, highlights , balayage, hair extension , hair treatments and more. Our talented stylists are skilled in various techniques to cater to your unique preferences.
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Yes we require a $100 deposit for all colour services
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If you’re running late please contact the salon asap. If you are more than 15 minutes late we may need to reschedule your appointment, but we will try our best to accommodate you. Please note: a $50 late cancellation fee applies if cancellation is within 24 hours of appointment time. We thank you for your understanding on this.
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Absolutely! We are more than happy for your children to come into the salon with you as long as they do not disturb the other customers and respect our environment.
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If you’re having a colour done, avoid washing your hair for a day or two to ensure your scalp has natural oils to protect it .
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Yes you definitely should! They help communicate your vision clearly to your stylist, making it easier for us to help understand the style you’re hoping to achieve.
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Generally 2-3 times a week or as needed based on your activity level.
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Trimming every 8-12 weeks helps prevent split ends and breakage. In terms of colour, that depends on your colour style.
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Every 4-6 weeks can help maintain a cool , neutral blonde and prevent brassiness.
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We recommend using salon grade shampoo and conditioner to ensure the longevity of your colour. If you have been using supermarket products please let us know prior to your appointment as this could have adverse effects on the integrity of your hair and therefore impact the results of your colour .
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Wella, system professional and Nioxen.
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Sulfates are cleansing agents that can be drying and irritating to the scalp and hair parabens are a preservative used to extend product shelf life but some people avoid them due to potential health concerns.
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Absolutely! Our talented hairdressers specialise in hair extensions.
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Balayage is a free hand technique that creates a more natural sun kisses look with softer , blended highlights.
Traditional highlights involve foils and create a more uniform or defined look. Both options can be customised to suit your desired effect.
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Always use a heat protection spray before using hot tools like flat irons, curling wants or blow waving. Also try to keep the heat setting as low a possible and avoid excessive heat exposure.
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Thinning hair can be due to various factors, including genetics , stress , hormonal changes , diet or medication. It’s best to have a consultation with a dermatologist or trichologist to determine the cause and discuss possible treatments including specialised shampoo or even medical solutions.
Book a hair appointment
Please get in touch to book! We’ll do our best to accommodate you for an appointment as soon as possible.
Please note: a $50 late cancellation fee applies if cancellation is within 24 hours of appointment time. We thank you for your understanding on this. Got questions about this? Don’t hesitate to give us a call to discuss why we have this policy in place.